The Lovable of Voice AgentsBenefits Eligibility Assessment Voice Agent
Make benefits guidance accessible to everyone. An AI agent conducts eligibility assessments over the phone, collects details, and routes claimants to the right support.
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Built for this workflow
Everything you need to design, test, and deploy your voice agent, visually.
Eligibility intake flow
Collect household composition, income, employment status, and circumstances with structured questions.
Entitlement branching
Route claimants to relevant benefit pathways based on their answers using Categorize and IfElse nodes.
Case worker transfer
Connect complex cases to a benefits adviser or case worker via SIP Transfer.
Assessment report
Push a structured eligibility summary to your case management system via webhook.
Multilingual access
Conduct assessments in the claimant's preferred language with configurable TTS and STT.
Privacy-first design
Configure the flow to handle sensitive financial and personal data with appropriate care.
The tightest feedback loop
Spin it up. Call it. Refine until it’s right.
Generate from a prompt
Describe the voice agent you want, like 'Build a pitch practice bot', and the AI creates the full conversation flow instantly.
Edit visually on the canvas
Drag, drop, and connect nodes to reshape the conversation flow exactly how you want it.
Edit it by prompting
Describe what you want to change in plain language and watch the agent update in real time.
Test it immediately
Talk to your agent right inside the builder - no deployment needed.
Improve a response you didn't like
When the agent says something off, click on that message in the conversation panel to correct it.
Deploy directly from the app
When your agent is ready, deploy it with a single click. No extra tools or setup required.
Share it with anyone
Generate a share link and send it to anyone. They can test your agent directly on voiceblox.ai, no app install needed.
Common use cases
Universal credit and welfare benefit eligibility
Disability and PIP initial assessment calls
Housing benefit and council support enquiries
Fuel poverty and energy support eligibility
Pension and retirement benefit guidance calls
Start building for free
Open source and self-hostable. Read the documentation to get started in minutes.