Turn returns from a cost centre into a great customer experience. An AI agent handles the full returns and refunds flow automatically.
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Everything you need to design, test, and deploy your voice agent, visually.
Collect order number, item, and reason for return with a structured conversation flow.
Verify order details and return eligibility in real time via webhook integration.
Branch the flow based on customer preference, return, exchange, or store credit, with IfElse nodes.
Trigger return label generation and email dispatch via webhook during the call.
Transfer complex disputes or high-value returns to a human agent via SIP Transfer.
Describe your returns policy and the AI generates the full handling conversation.
Spin it up. Call it. Refine until it’s right.
Describe the voice agent you want, like 'Build a pitch practice bot', and the AI creates the full conversation flow instantly.

Drag, drop, and connect nodes to reshape the conversation flow exactly how you want it.

Describe what you want to change in plain language and watch the agent update in real time.

Talk to your agent right inside the builder - no deployment needed.

When the agent says something off, click on that message in the conversation panel to correct it.

When your agent is ready, deploy it with a single click. No extra tools or setup required.

Generate a share link and send it to anyone. They can test your agent directly on voiceblox.ai, no app install needed.

Fashion and apparel return processing
Electronics returns and warranty claims
Marketplace seller return management
Subscription box cancellation and return
Furniture and large item return scheduling
Open source and self-hostable. Read the documentation to get started in minutes.