The Lovable of Voice AgentsEmergency Triage Voice Agent
Triage every incoming call instantly. An AI agent assesses urgency, collects incident details, and routes to the right human responder, with zero wait time.
Built for this workflow
Everything you need to design, test, and deploy your voice agent, visually.
Urgency assessment flow
Ask structured questions to assess severity and categorize calls using Categorize nodes.
Immediate SIP transfer
Route high-urgency cases to the right responder instantly via SIP Transfer, no hold time.
Incident data capture
Collect location, nature of incident, and caller details and push them via webhook in real time.
Severity-based routing
Branch flows based on assessed severity, critical, urgent, or routine, with IfElse nodes.
Responder notification
Trigger instant notifications to on-call teams via webhook when a critical case is detected.
Multilingual capability
Handle emergency calls in multiple languages with configurable TTS and STT providers.
The tightest feedback loop
Spin it up. Call it. Refine until it's right.
Generate from a prompt
Describe the voice agent you want, like 'Build a pitch practice bot', and the AI creates the full conversation flow instantly.
Edit visually on the canvas
Drag, drop, and connect nodes to reshape the conversation flow exactly how you want it.
Edit it by prompting
Describe what you want to change in plain language and watch the agent update in real time.
Test it immediately
Talk to your agent right inside the builder - no deployment needed.
Improve a response you didn't like
When the agent says something off, click on that message in the conversation panel to correct it.
Deploy directly from the app
When your agent is ready, deploy it with a single click. No extra tools or setup required.
Share it with anyone
Generate a share link and send it to anyone. They can test your agent directly on voiceblox.ai, no app install needed.
Common use cases
Utility fault and outage emergency line
Facilities management emergency dispatch
Roadside assistance first response triage
Security incident first response intake
Non-emergency municipal service routing