The Lovable of Voice Agents

IT Helpdesk Voice Agent

Resolve Tier-1 IT issues automatically and route complex tickets to the right team, so your engineers focus on what matters.

Get notified when voiceblox.ai launches in the browser

Built for this workflow

Everything you need to design, test, and deploy your voice agent, visually.

Classify issues by category (network, hardware, software, access) using Categorize nodes.

Auto-create tickets in ServiceNow, Jira, or Zendesk mid-call via webhook integration.

Walk users through common fixes (password reset, VPN setup) before escalating.

Detect P1/P2 incidents and transfer immediately to on-call engineers via SIP.

Trigger automated status update calls to affected users during major incidents.

Describe your helpdesk flow and the AI builds the full triage conversation in seconds.

Spin it up. Call it. Refine until it’s right.

Describe the voice agent you want, like 'Build a pitch practice bot', and the AI creates the full conversation flow instantly.

Drag, drop, and connect nodes to reshape the conversation flow exactly how you want it.

Describe what you want to change in plain language and watch the agent update in real time.

Talk to your agent right inside the builder - no deployment needed.

When the agent says something off, click on that message in the conversation panel to correct it.

When your agent is ready, deploy it with a single click. No extra tools or setup required.

Generate a share link and send it to anyone. They can test your agent directly on voiceblox.ai, no app install needed.

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Password reset and account unlock automation

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VPN and remote access troubleshooting

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Hardware fault reporting and dispatch

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Software license and access request intake

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Network outage reporting and status updates

Open source and self-hostable. Read the documentation to get started in minutes.

or join the waitlist for the browser version