The Lovable of Voice AgentsMystery Shopper Feedback Voice Agent
Scale mystery shopping without scaling your ops. An AI agent debriefs shoppers after every visit, collects structured feedback, and delivers reports automatically.
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Built for this workflow
Everything you need to design, test, and deploy your voice agent, visually.
Post-visit debrief flow
Collect ratings and observations on service quality, cleanliness, and product availability.
Visit context form
Pre-fill each debrief with store location, visit time, and scenario to keep feedback structured.
Report per visit
Push a structured mystery shop report to your quality management system via webhook.
Issue severity routing
Flag critical findings (policy breaches, safety issues) for urgent manager review using IfElse nodes.
Consistent evaluation
Every shopper answers the same questions in the same order for comparable, unbiased data.
Multi-location coverage
Run mystery shop debriefs across hundreds of locations simultaneously.
The tightest feedback loop
Spin it up. Call it. Refine until it’s right.
Generate from a prompt
Describe the voice agent you want, like 'Build a pitch practice bot', and the AI creates the full conversation flow instantly.
Edit visually on the canvas
Drag, drop, and connect nodes to reshape the conversation flow exactly how you want it.
Edit it by prompting
Describe what you want to change in plain language and watch the agent update in real time.
Test it immediately
Talk to your agent right inside the builder - no deployment needed.
Improve a response you didn't like
When the agent says something off, click on that message in the conversation panel to correct it.
Deploy directly from the app
When your agent is ready, deploy it with a single click. No extra tools or setup required.
Share it with anyone
Generate a share link and send it to anyone. They can test your agent directly on voiceblox.ai, no app install needed.
Common use cases
Retail store service quality audits
Restaurant and hospitality experience checks
Bank branch compliance and service audits
Petrol station and convenience store checks
Car dealership sales process evaluation
Start building for free
Open source and self-hostable. Read the documentation to get started in minutes.